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FAQs

How long will it take for my order to arrive?

Since our products are all made to order, please allow 5-7 business days for production and 2-3 days for shipping via USPS. 

 

Do you ship internationally?

Not just yet, as we are just launching. Give us a little time! Thanks for your patience.

 

How can I track my order?

You will receive an email with tracking information once your order has shipped.

 

How fragrant are the Candles?

Our candles will scent a medium-size room very nicely, and larger spaces may require 2 candles. Because we use natural soy wax, our candles will not have the same scent throw as parrafin candles.  We like that our candles are not too boldly overpowering so you can use them every day.

 

What's the best way to burn these candles?

Our recommended burn time is 3-4 hours. On the first burn, PLEASE allow the melt pool to reach the edges of the jars before extinguishing. This will allow the candle to burn evenly and prevent "tunneling." Be sure never to leave a candle unattended or in reach of children, pets or a draft. Allow the jar to cool completely before handling.

 

Can the jar be repurposed?

When a 1/4" or wax remains, discontinue use of candle. Place candle in the freezer, and once the wax hardened, it can be chipped out along with the wick. If there is more than a little bit of wax left, we recommend the "oven method" - place your candle in a warm oven and allow the wax to liquify. Dump the wax out and wipe clean. Soap and water can then be used to remove the wax residue.